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Sheila Dahlgren
SVP Marketing & Corporate Communication
Scene7, Inc.
Office: 415-506-6002
Cell: 415-948-5207
sheila@scene7.com
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July 13, 2005
Smith+Noble Increases Conversion Rate by 17% using Scene7 Product Configurators
Novato, CA — July 13, 2005—Scene7®, the market leader in automated rich media solutions for the web, email and print, today announced that Smith+Noble, America’s leading resource for window treatments, is utilizing Scene7's Product Configurator solution to power the Smith+Noble Design Center, which enables the visual configuration of custom window treatments online. The Scene7 solution has helped contribute to a 17% increase in conversion rate when compared to purchases made without using the Design Center.
Smith+Noble’s window treatments are custom-made to fit each customer’s exact requirements. Due to the uniqueness, complexity, and multitude of available materials and options, product visualization is critical in order to help drive a purchase decision. The Smith+Noble Design Center on the Smith+Noble website enables customers to visually configure custom window treatments on line in photo-realistic quality and in a room context so they can visualize exactly how their selections will look once they receive them. The Smith+Noble Design Center was built on Scene7’s rich media platform to enable dynamic configuration of product materials, fabrics, valance and tape options then visually present selected options real-time. Rendering quality is photo-perfect and offers detailed zoom on any configured product for close examination of product details.
The Smith + Noble Design Center currently features three product lines in the Product Configurator (Natural Wovens, Wood Blinds, & Soft Shades) and five product lines (Natural Wovens, Wood Blinds, Soft Shades, Honeycombs, & Drapery) in the Room Configurators. In the Room Configurators, customers can select window treatment options in either a bedroom or living room setting. They can then decorate the room, choosing materials and color options for the floor, walls, and furniture—enabling them to visualize their window treatment choices in the context of their own room color schemes.
Prior to the deployment of Scene7, Smith+Noble piloted another vendor’s solution that required them to pre-configure every combination. This was an inefficient and expensive process for Smith+Noble as the pain-staking manual workflow was lengthy, prone to errors, and the results lacked in quality while severely limiting the number of options visually represented. “We had originally tried to create the Design Center using another vendor, but their approach proved to be too time consuming and provided limited results,” said Tony Morris, eCommerce Manager. “Scene7’s solution is the only automated solution in the market place that enables true dynamic configuration of our products – only requiring digital swatches of our materials and options – which allows us to easily add new product lines quickly and scale as our business grows.”
Working with Scene7’s experienced client services team, Smith+Noble is able to cost-effectively add new products and features to the Design Center without negatively impacting internal resources. “Working with the Scene7 team has been great,” continued Tony Morris. “Their product management expertise combined with their automated workflows has made it possible for us to fully realize our vision for the Design Center – without breaking our budget.”
About Smith+Noble
Smith+Noble is America's leading resource for window treatments. Since 1987, we've been offering consumers custom, perfect-fit blinds, shutters, shades and panels without the custom price or hassle. Shop online or through our catalogs, whichever you prefer. Our mission is to provide the best values in high-quality window treatments - and the best service experience. To obtain a catalog, call (800) 560-0027 or visit us online at www.smithnoble.com.
About Scene7
Scene7 – the market leader in automated rich media solutions for the web, email and print – enables companies to grow revenues, enhance customer experience and cut production costs. Scene7's solutions are built on an integrated technology platform – for unrivaled breath, depth, scalability and ease of use. Solutions include Targeted email & print, Dynamic Imaging, eCatalogs, Product Configurators and Dynamic Asset Management. Available both as software and On-Demand, leading companies have selected Scene7, including Amazon, Macy's, Office Depot, Levi Strauss & Co., La-Z-Boy and QVC - and partners IBM, Microsoft, Akamai and Macromedia. Visit www.scene7.com .
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Inc. Scene7 is a registered trademark of Scene7, Inc. All other company, product or service names mentioned herein are trademarks or registered trademarks of their respective owners. |
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