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Tim Bigoness
Director of Marketing & Corporate Communication
Scene7, Inc.
Office: 415-506-6022
Cell: 415-320-9277
timb@scene7.com
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June 8, 2004
Rhodes Furniture Delivers Regionally-based Online Circulars using
Scene7's eCatalog Solution – Driving Multi-channel Sales
Novato, CA — June 8, 2004 — Scene7, the leading provider
of dynamic imaging software, today announced that Rhodes, Inc., one
of the largest multi-channel furniture retailers in the US, is utilizing
Scene7’s eCatalog full service hosted solution to deliver regionally-based
ads and Online Circulars to increase multi-channel revenues and conversion
rates, drive traffic to its retail stores, and enhance the shopping
experience on its e-commerce site.
Rhodes had previous experience with online catalogs, and had been
working with another full-service provider to create HTML-based versions
of Rhodes’ print circulars. Rhodes wanted to add more sophisticated
imaging features that would better show off the quality of its merchandise
and enhance its customers’ online shopping experience. After
evaluating competitive offerings, Rhodes selected Scene7 to create
and publish its online catalogs for its customer service reputation
and best in class eCatalog offering.
“In our business, showing the furniture’s details up close
is very important in distinguishing your products from the competition’s,”
said Erin Hake, marketing specialist for Rhodes Furniture. “If
you have brass rivets on a leather couch you need to make sure that
your customers can inspect the detail and see the quality of the merchandise.
Adding these features has dramatically improved the way we can display
our products online and will further instill consumer confidence in
our product line.”
Unique to Rhodes’ implementation, Scene7 creates multiple versions
of Rhodes’ printed regionally-based ads and weekly circulars
based on region and store code. Rhodes has over 90 stores across 13
states with three distinct store brands: Rhodes Furniture, Marks Fitzgerald,
and John M. Smith’s Homemakers. Each regional version of the
ad with the appropriate store code is uploaded into Scene7’s
Dynamic Imaging on Demand network, which automatically orders each
page properly. Then, Scene7 maps and links highlighted products directly
to the Rhodes Furniture Website. Interactive features such as zoom
and pan are automatically added during the creation of the advertisement.
Once published, Rhodes Furniture customers can type in their zip code,
and view the Online Circular that corresponds to their region and
store. Customers can then interact with the products directly from
within the online circular, zooming in to view product detail, or
clicking to either purchase the products directly from the Website
or print out the product information and take it with them to their
local Rhodes store.
The addition of Scene7’s eCatalog solution has resulted in a
20% increase of online sales in the first month, exceeding Rhodes’
expectations and prior eCatalog business results. Early results have
showed that Rhodes’ Online Circulars have been a top performer
in driving multi-channel sales, and the conversion rates from these
Online Circulars have so far doubled that of its direct email campaigns.
"We are pleased that our eCatalog solution is helping Rhodes
Furniture extend its multi-channel reach," said Doug Mack, CEO
of Scene7. “With our full service hosted solution, we can offer
customers like Rhodes, Inc. world class customer service and immediate
ROI – all at a nominal cost.”
In the future, Rhodes plans to continue to use Scene7’s eCatalog
full service hosted solution to cost effectively deliver personalized,
segmented online catalogs to drive multi-channel sales and deliver
an enhanced online shopping experience for its customer base.
About Rhodes, Inc.
With 90 stores located throughout 13 states across America,
the Rhodes family of stores is one of the largest furniture retailers
in the country. By providing customers with the best selection, price,
value and service, Rhodes has earned an outstanding reputation in
the industry. For more information visit Rhodes on the Web at www.rhodesfurniture.com.
About Scene7
Scene7 is the leading provider of dynamic imaging software. The company's
Infinite Imaging™ Platform enables companies to cost-effectively
create, manage and publish dynamic images, helping customers increase
sales and reduce costs associated with digital imaging. Scene7 clients
can easily computer generate any digital image they need –
in absolute photo quality – for uses including Websites, catalogs,
portals, partner extranets and marketing collateral. Scene7 has entered
relationships with global brands, technology and service providers
including IBM, Microsoft, The Home Depot, Levi Strauss & Co.,
La-Z-Boy, Victoria's Secret, American Standard, Scripps Networks,
Restoration Hardware, Home and Garden Television, Multimedia Live,
Frys Inc., and Ambrosi. Scene7 is based in Novato, California. For
more information on Scene7's platform, contact Scene7 at 415.506.6000
or www.scene7.com.
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